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Popular questions
Does my search cover logos, translations and alternative spellings?
Only where those checks are expressly included in your selected service. A word search should not be treated as a logo, translation or phonetic clearance search. Consider variations that customers might reasonably associate with your proposed brand.
Why do two searches for the same name return different results?
The search settings, filters, sources or underlying records may differ. Information may also have changed between searches. Compare the scope and dates shown. If identical searches produce an unexplained difference, send the details to support so we can investigate.
What happens if only some of the checks are completed?
Completed checks can still provide useful information, but the overall search is incomplete. A failed or unavailable check must not be treated as an available name or a clear result. Review which sources were checked before acting on the findings.
Can a name become unavailable while I am checking out?
Yes. A search does not reserve a name, and availability can change before registration is completed. If your selected name becomes unavailable, contact support about the affected order. Available options and any refund entitlement depend on the service and circumstances.
Can IPELLIO recommend which name I should choose?
IPELLIO helps you compare information and identify matters requiring further investigation. Choosing a name also involves commercial, creative and legal considerations. Unless expressly included in your service, the results are not a personalised recommendation or confirmation that a name is suitable for your intended use.
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